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Customer Originated Trace - $2.00
Want To Help Stop Nuisance Calls Right Where They Start?
- Enable you to initiate a trace on the last incoming call.
- Contact PTCI within 48 hours after a completed trace.
- The traces information is recorded at PTCI and will be provided to a law enforcement agency.
- There is an $8.00 charge for each successful trace.
To use after you receive a harassing call:
- Hang up (or press and release the hookswitch).
- Lift the handset and listen for dial tone.
- Press *57 and follow the voice-recorded instructions.
- A voice recording will tell you whether the call trace has been completed successfully.
- To take legal action, record the exact date and time of the call and contact the PTCI business office within 10 days at the number supplied by the voice recording. If the situation is an emergency, call your local law enforcement agency.
*This feature will not work with calls originating from an area or long distance carrier not providing Caller Identification service, toll free numbers, 900 and 976 numbers, international call, some cellular numbers and from blocked numbers.
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Call Forwarding 
